Hôtel des Princes, Chambéry Centre

On arrival I was made welcome by the receptionist who spoke perfect English. The room was bright, a good size and perfectly clean. The shower room/WC is also a good size. There is air con in the room which can be controlled. Complimentary coffee is available on the landing. Breakfast was exceptional with a buffet of hot and cold items. I consider it was good value for money. The hotel is close to restaurants and shops and 10 minutes walk from the train and bus stations, or you can take a taxi if you have heavy luggage.

Extremely helpful staff, great location in the heart of the old town. Close to restaurants and cafes.

We stayed at Hotel des Princes en route to the Alps from England. We arrived late in hideous weather and couldn't find the entrance to the car park. I phoned the hotel and the receptionist was extremely helpful, she even phoned after a while to check we were ok. Everyone in the hotel was friendly and went out of their way to help you. The warm welcome made the journey worthwhile. The hotel is decorated beautifully and is really welcoming. We had a family room which is perfect as the children had a separate space within the room which makes it easier for everyone to sleep. Our stay was very short but I would definitely recommend this hotel. They were probably the nicest, most helpful staff I have experienced.

Excellent location of the hotel, on the border with the historical part. The room is clean. The hotel has a historical note. Restaurants, shops and attractions are nearby. There are special areas for relaxation with tea and coffee.

I had to stay an extra third day due to problems with trains, but the staff were very helpful. They will speak good English for you, but better if you also use some French.